99.9%
Uptime SLA
Monthly; credit-back if we miss it.
Enterprise
The contract terms regulated industries actually need.
SSO, SCIM, audit log export, EU / UK / US residency, dedicated tenancy on request, DPA + BAA pre-signature, named onboarding lead. Procurement-friendly out of the box.
01Security & compliance
The certifications, the paperwork.
Independent audits, signed data-processing agreements, pen-test reports under NDA. The packet your security team asks for, ready before the demo call.
SOC 2
Type II · annual
ISO 27001
In progress · Q4
GDPR
EU + UK regions
HIPAA
BAA on request
DPA
Pre-signature
Pen-test
Reports under NDA
02Identity & access
SSO, SCIM, the role-based controls IT expects.
SSO via Okta, Entra ID, Google Workspace. SCIM provisioning and auto-deprovisioning. Role-based scopes per app, audit-log export to Splunk / Datadog / your SIEM.
One-click revoke on any teammate or integration. Per-app policies, not one giant admin role.
Workspace · SSO providers
OOkta● Connected
EEntra ID● Connected
GGoogle● Connected
SCIM role mapping
AdminAll apps · all teammates
MemberTheir apps · their teammates
Read-onlyRead scopes · no writes
03Hosting & residency
Dublin · eu-west-1Default
London · uk-southOn request
Virginia · us-east-1On request
Pick the region. Or get a dedicated tenancy.
EU residency by default (Dublin). UK (London) and US (Virginia) on request. Dedicated single-tenant deployments and customer-managed VPC available for regulated buyers.
Backups and processed data stay inside the chosen region — no cross-region replication without a signed amendment.
04Support & success
Named onboarding, an SLA you can rely on.
A real human on the call, a real channel to ping, and credits-back if we miss the target.
<4h
Response time
Business hours; on-call rota for severity-1.
90 days
Named onboarding
Dedicated engineer for the first quarter.
We reviewed Unify the same way we'd review any new vendor — DPA, sub-processors, audit logs, SOC 2 packet, the works. It came back cleaner than the legacy stack we replaced. The onboarding lead answered security questions on the demo call, which I wasn't expecting.
Priya Patel
VP Engineering · Halcyon Bio
Volume pricing, custom terms.
Enterprise is custom — talk to us and we'll put a proposal together. The person on the demo is someone who can answer security questions on the spot.