Effective as of 27 november 2023. LAst Updated: 01 October 2024.‍

Welcome to Unify! 
Please read these Terms of Service before using our website.‍

About the terms
These Terms of Service (“Terms”, “Terms of Service”), along with our Privacy Policy (“Privacy”, “Privacy Policy”) and govern your (“Customer”, “User” or you) use of Services delivered by Unify AI Group, Inc. (“Unify”, “Company”, “we”, “our”, “us”), along with any associated software, products and services that we offer (all together “Services”).
   
If you do not agree with (or cannot comply with) Terms, and Privacy (all together “Agreements”), then you may not use the Service. These Agreements apply to all visitors, users and others who wish to access or use Service.

‍‍Definitions
(a) “Service” means any product, service, interface, software or web page provided by us.
(b) “Provider” means any company, individual or otherwise entity exposing a language model for usage through an endpoint, and that we make available as part of Service
(c) “Account” means an online account registered by you for the purpose of using the Services.
(d) “Input Data” means all inputs, queries or prompts, and refinements thereto, submitted by you using the Services to be submitted to Providers in connection with delivery of the Services.
(e) “Output Data” means all responses, creations or other outputs generated by the Providers Services in response to Input Data submitted via the Services on behalf of you.
(f) “Content” means any Input Data and Output Data you submit or receive as you interact with Service.
(g) "Credits" means usage tokens that may be acquired either through a purchase or give-away. Credits are consumed when using part of Service that may be charged for.
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‍‍Accounts
Creation. When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.
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Confidentiality. You are responsible for maintaining the confidentiality of your account, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to refuse service, terminate accounts or cancel orders at our sole discretion.
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‍‍Content
Liability. You recognize that you are responsible for Content, including ensuring that it does not violate any applicable law or these Terms.
 
Ownership. As between you and Unify, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input Data and (b) own the Output Data. We hereby assign to you all our right, title, and interest, if any, in and to Output Data.

Our Use of Content. We may store and use Content to provide, maintain, develop, and improve our Services. Content is stored by default, in an anonymized manner. We provide the option to turn off Content storage through the User Console. If Content storage is turned off, we will not store Content to improve our Services, but we will still track token usage and API calls for billing purposes.

Accuracy. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice. You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.

Limitations. You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
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‍‍Providers
Usage. We may rely on third party Providers to deliver part of our Service. You recognize that we may transfer the Input Data you submit as part of your interaction with Service to these Providers.

Responsibility. Unify has no control over, and assumes no responsibility for the terms of service, privacy policies, services or practices of Providers. We do not warrant the offerings of any of these entities/individuals or their services.

YOU ACKNOWLEDGE AND AGREE THAT UNIFY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR IN CONNECTION WITH USE OF OR RELIANCE ON ANY SUCH PROVIDERS.

WE STRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANY PROVIDER THAT YOU USE THROUGH OUR SERVICES.

‍‍Prohibited Uses
You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:
- In any way that violates any applicable national or international law or regulation.
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate Content or otherwise.
- To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
- To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:
- Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
- Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
- Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.Use any device, software, or routine that interferes with the proper working of Service.
- Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
- Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
- Otherwise attempt to interfere with the proper working of Service.

‍‍Billing
Purchases. Continuous usage of part of Service may require making a purchase (“Purchase”). Purchases allow you to pre-pay any future usage of Service that may be charged for, by obtaining usage Credits. When making a purchase, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card and your billing address.
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Margins. Credits consumption through the use of Service may be subject to different margins based on the nature of the Service. Margins are applied on top of the fees charged by providers used as part of our delivery of Service. The total amount of Unify credits consumed for a given usage is calculated by adding the relevant margin to the provider fee. For any model endpoint exposed by supported providers through the Unify API, we apply a:
- 10% margin if the endpoint was queried directly through our chat completions endpoint.
- 20% margin if the endpoint was queried when making a query to any model router through our chat completions endpoint
- 30% margin if the endpoint was queried to generate model evaluations through our evaluation endpoint. When running evaluations, the 30% margin is only applied to model endpoints used for the judge models. Conversely, evaluated model endpoints are subject to the standard provider fee without extra margins.
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Methods. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

Third Party Services. We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

Cancellation. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Automatic Billing. If you signed up for automatic billing, Unify will charge your selected payment method (such as a credit card, debit card, or other method offered by Unify) for any Fees on the applicable payment date, including any applicable taxes. 

Default. If we cannot charge your selected payment method for any reason (such as expiration or insufficient funds), you remain responsible for any uncollected amounts, and Unify will attempt to charge the payment method again as you may update your payment method information.

Compliance. In accordance with local law, Unify may update information regarding your selected payment method if provided such information by your financial institution. Payments due to Unify under this Agreement must be made in U.S. dollars. All payments are non-refundable and you will not have the right to set off, discount or otherwise reduce or refuse to pay any amounts due to Unify under this Agreement. 

Intellectual Property
‍Ownership. Subject to the limited rights expressly granted hereunder, Unify reserves and will solely own all rights, title and interest in and to the software, algorithms, processes, know-how and systems delivered as part of Service. 

Feedback. You may provide us directly at hello@unify.ai with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

Disclaimer of warranty
‍THESE SERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED THEREIN.

YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHER COMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH

THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
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COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation of liability
‍EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, REGULATIONS, OR THIRD PARTY PROVIDER TERMS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Termination
‍We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.
If you wish to terminate your account, you may simply discontinue using Service.
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All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law
‍These Terms shall be governed and construed in accordance with the laws of Delaware without regard to its conflict of law provisions.
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Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

Changes To Service
‍We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

Amandement To Terms
‍We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.
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Your continued use of Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.
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By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

Waiver and severability
‍No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.
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If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

Acknowledgment
‍BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

Contact Us
‍Please send your feedback, comments, requests for technical support by email: hello@unify.ai.