FAQ

The short answers.

The questions we hear most, grouped by topic and answered in full rather than hidden behind a chevron. If yours isn't here, ask a droid at the bottom of the page.

01The product
What is Unify?

Unify picks up the phone, joins calls, drafts from your apps, sends the email and opens the PR. Same surfaces your team already uses (Slack, Teams, email, SMS, Zoom, Meet), plus its own browser, calendar, files and scoped access to the apps you connect.

How is this different from ChatGPT or Claude?

Frontier chat models generate text. Unify executes. It joins calls, queries your apps, drafts the artefacts, opens the PRs, sends the emails. You don't copy-paste outputs, since the deliverable gets delivered directly.

How many apps do you connect to?

Around three thousand at last count: HubSpot, Salesforce, Stripe, Linear, Jira, GitHub, Notion, Figma, Google Workspace, Microsoft 365, Slack, Teams, Mixpanel, PostHog, Snowflake, plus the long tail.

Voice and video, really?

Really. Call them from the browser or give them a phone number. They join Zoom / Meet / Teams calls, listen, ask questions, take action. The fastest way to onboard one is the way you'd onboard a person, so hop on a call and walk them through it.

02Pricing
Are starter credits really free?

Yes, starter credits on signup, no card required. Burn through them however you want. When they run out, pick a plan.

Is there a per-seat charge?

No. Pricing is workspace-based, so your whole team shares one credit pool. See /pricing for the full breakdown.

Does every plan get every feature?

Yes. Live voice and video, screen-share, every integration, scheduled tasks and persistent memory, all of it. Plans differ only in credit volume and Enterprise contract terms.

03Security & access
Where does my data sit?

EU data residency by default, with UK / US options. See /security for the full posture: SOC 2, ISO 27001 in progress, DPA available, sub-processors listed.

Can my admins control what it sees?

Yes. Each workspace has scoped access, audit logs, and one-click revoke. Same access model your team already uses, with role-based scopes.

Do you train models on my data?

No. Your conversations, files and integration data are not used to train shared models. See the DPA and /security.

Or ask an AI you already trust

Seems only fair, given what we build. These open with a prompt pointed at our own summary, so the answer is checkable rather than a hallucination about us.

FIG. 1Not here? Ask a droid, it has read the docs and every page on this site.