Droid vs Convey
Same idea about teaching. Different way in.
Convey and Droid arrived at the same idea about onboarding, independently: share your screen, walk through the process, and the AI teammate takes it over. On that, there's genuinely nothing to choose between them. What separates them is the route in, since Convey arrives with a forward-deployed team for enterprise operations, and a droid is something you brief yourself on a call this afternoon.
- Brief it yourself, today
- Voice, phone & video
- ~3,000 governed apps
- Self-serve, no rollout
The honest short version.
Convey builds digital teammates that own a whole workflow, onboarded much the way a droid is: an operator describes the process or shares their screen, and the teammate watches, learns and takes over, in roughly three hours and without code. It aims at enterprise operations, so invoice processing, reconciliation, recurring reporting, order intake, with a forward-deployed team configuring it alongside your IT. A droid points the same teaching idea at a smaller starting point. You brief it on a call yourself, it works in your chat channels and on a phone number, and it grows into the role from there.
Droid and Convey, line by line.
The same job, two tools. Here's how they differ where it actually counts.
| Capability | Droid | Convey |
|---|---|---|
| What it is | An AI worker you hire for a role, across chat, voice and the phone. | An AI teammate that takes ownership of a specific enterprise operations workflow. |
| How you teach it | Brief it on a call, share your screen, and correct it while it works. | Describe the process or share your screen, and it observes and takes over. The same instinct, arrived at separately. |
| How you get started | Sign up, hop on a call, and have it doing the first run the same day. | A forward-deployed Convey team configures the teammate alongside your IT. Around three hours to onboard a workflow. |
| Where it lives | Slack, Teams, email, SMS, voice and a real phone number. | A web dashboard and email, plus desktop automation where it clicks through apps directly. |
| Voice, phone & video | Live voice calls, its own phone number, and it joins Zoom / Meet / Teams with screen-share. | No telephony or meeting attendance. |
| Acting on your tools | ~3,000 apps via managed OAuth, with read / write / destructive actions and per-tool policies. | Connects programmatically or by clicking through the UI, which covers systems with no usable API. |
| Typical work | Whatever the role needs, from customer follow-up to reporting to inbox triage. | Invoice processing, financial reconciliation, recurring reporting, order intake, ad asset management. |
| Human in the loop | Approval gates on side-effecting actions, with credentials in a vault the model never sees. | The teammate flags decisions it shouldn't make and asks a person. Comparable instinct. |
| Team & governance | Shared workspace, roles, approvals and a credential vault. | Role-based access and user management, set up during the deployment. |
| Who it's for | Any team that wants a worker today, from two people upward. | Large enterprises with operations teams and an IT function to deploy alongside. |
Some of these rows go the other way, and they stay in. A comparison page where the competitor never wins is an advert, and readers can tell.
What a droid adds.
Same idea about teaching, pointed at a different kind of buyer. This is what that changes.
No rollout to schedule
You sign up and brief it yourself on a call. There's no deployment team to book and no IT project to open first.
It answers the phone
A real number for inbound and outbound calls, live voice and video with screen-share, and SMS follow-up.
Lives in your channels
Slack, Teams, email and SMS, so people reach the worker where they already talk rather than through a dashboard.
Not only operations
The same worker handles customer follow-up, research and triage, rather than being scoped to one back-office process.
Governed API access
Managed OAuth across ~3,000 apps with per-tool scopes, which is steadier than UI clicking wherever a real API exists.
Priced for any size
Shared workspace credits from a two-person team upward, rather than an enterprise engagement.
Where Convey shines.
Teaching by demonstration is the right instinct, and Convey has built a business on executing it properly.
- Screen-share onboarding is the right idea, and they've built a business around executing it.
- Owning a whole workflow rather than assisting with steps is a genuinely different ambition from most tools.
- Desktop automation means it reaches the systems that have no API, which is most of enterprise finance.
- The forward-deployed model gets a complex workflow live in hours, which self-serve rarely matches at that scale.
- Real production volume with named enterprise customers, which is not nothing in this category.
The questions that come up most.
The teaching really is the same instinct, well executed on both sides. What differs is everything around it: who sets it up, where it runs, and what it can reach. Convey deploys a teammate into an enterprise operations workflow with their team alongside your IT. A droid is briefed by whoever owns the process, works in your chat channels and on the phone, and takes on new jobs as you think of them.
If the target is a heavy back-office workflow like reconciliation or invoice processing, and you want people on site to get it live, Convey is built precisely for that. A droid suits you better when the work spreads across channels and customers, or when you'd rather start small and expand without a deployment each time.
It matters a lot for systems with no API, and it's a sensible thing to have built. A droid does browser automation too, but leads with governed OAuth where an API exists, since scoped, logged, approvable API calls hold up better than UI automation when the same job runs every week and the vendor moves a button.
Yes, that's the intent. It learns the process from a walkthrough, distils what it worked out into reusable functions, and runs on a schedule or a trigger with approval gates on the risky steps. What's different is the starting point, since you get there by talking to it rather than by a deployment.
No. Your conversations, files, and integration data aren't used to train shared models. Droid's providers operate under no-training, zero-retention terms for Droid traffic. See /security for the full posture.
Teach one this afternoon.
Starter credits, no card. Share your screen, walk a droid through the process once, and see how far it gets before anyone books a deployment.