For Build-to-Rent & Institutional Operators

One AI employee across your entire portfolio

An AI employee that handles leasing, resident experience, maintenance, compliance and portfolio reporting — learning the operational playbook of every asset you manage. Onboard it like a new operations manager. It learns on the job.

£1.2B

potential IPO valuation for the UK's largest BTR REIT

2,750+

units managed by a single institutional BTR platform

67.9%

year-on-year increase in UK proptech investment in 2025

45%

of operating cost is labour — the largest single line item

How it works

Three steps to your first AI operator

01

Onboard

Share your operating playbook, SLAs, reporting templates and system credentials — just like briefing a new operations manager.

02

Connect

Link to your property management platform, CRM, accounting system, maintenance portal and communication channels.

03

Automate

Assign workflows across your portfolio. Your AI employee handles them end-to-end, learning each asset's nuances over time.

Purpose-built workflows

Every operational workflow, one AI employee

01

Leasing & Resident Acquisition

24/7response time across every channel

Responds to every enquiry instantly across email, chat and phone. Qualifies prospects, schedules viewings, follows up after tours and nurtures leads through to signed tenancy. Works 24/7, speaks multiple languages, and never lets a prospect go cold.

02

Resident Experience & Communication

70%+of routine queries resolved without staff

Handles routine resident queries — account balances, parcel collection, amenity bookings, noise complaints, move-in/move-out logistics — across every channel. Routes complex issues to the right team member with full context. Residents get instant answers; your team focuses on high-touch engagement.

03

Maintenance & Facilities

50%faster average response to maintenance requests

Receives maintenance requests, diagnoses urgency, dispatches contractors or in-house teams, and confirms appointments with residents. Tracks every job through to completion, logs first-time fix rates, and flags recurring issues across your portfolio before they become capital problems.

04

Compliance & Safety

100%real-time visibility across every compliance category

Monitors every compliance obligation across your portfolio — fire safety, gas, electrical, legionella, EPC ratings, building safety regulations. Proactively chases contractors, manages access appointments, and generates audit-ready reports for your board and investors.

05

Vacancy & Turnaround

40%faster average turnaround, compressing lost income

Orchestrates the full unit turnaround pipeline — inspection, snagging, deep clean, photography, listing, and viewings — in the optimal sequence. Parallel-tracks the lettings process so an approved resident is ready to sign the day the unit passes final inspection.

06

Portfolio Reporting & Asset Management

1unified view across every asset in your portfolio

Consolidates operational and financial data across every asset in your portfolio — occupancy, NOI, rent collection, maintenance spend, resident satisfaction. Generates investor-ready reports, quarterly board packs, and ESG submissions. One unified view, regardless of how many assets or PM systems you have.

Built for operators who think in portfolios, not properties

Generic property management tools are designed for individual buildings. Your AI employee is onboarded to your portfolio's operating playbook — it understands that a resident complaint in Bristol should be handled differently from one in Southampton, that your investor reporting cadence is quarterly, and that your maintenance SLAs vary by asset class.

As you acquire new assets, the AI employee onboards to each one — learning its specific contractors, resident demographics, compliance requirements and operational quirks. Your playbook scales without your headcount scaling alongside it.

SOC 2 Type IIGDPR CompliantE2E EncryptedUK Data ResidencySingle-Tenant Isolation
Read our full security posture

Ready to scale operations without scaling headcount?

We'll show you how an AI employee handles your workflows — with your playbook, your systems, your portfolio — in a 30-minute call.

Talk to Us