Case study·Platform

Weekly deployment health report

From asking Unify for a status update — to a weekly deployment health report

100%
Workflow failures owner-assignedUp from team-level attribution at baseline
“I knew what changed without asking Unify for a status update.”
Customer Admin · Enterprise admin / operations
Enterprise admin / operations·1 Unify deployment, 14 connected apps, 32 workflows in production·4-week pilot·United Kingdom
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01Pilot envelope
Pilot length4 weeks
First signal7 days
First ROI28 days
Team alongside5 seats · 2 colleagues

4-week admin pilot; the Co-ordinator monitored workflow runs, failures, usage and schema changes; a weekly report was sent to the admin channel.

02What it owns
Reports toCustomer Admin, dotted line to IT on connector scopes and to the data owner on schema changes.
Owns
  • Weekly deployment health report — circulated to the admin channel each Monday with workflow runs, failures, usage and schema changes
  • Workflow failures triage — every failure carries a named owner and an SLA before it appears in the report
  • Connected app and scope review — under-used scopes and stale grants flagged for IT to action
  • Workflow inventory hygiene — dormant or orphaned workflows surfaced for the customer admin to retire or revive
  • Schema-change watch — schema changes in connected apps joined to the workflows that depend on them
Does not do
  • Restarting failed workflows — surfaces the failure; the workflow owner reruns
  • Revoking connector scopes — flags unused scopes; IT actions
  • Sending external comms — drafts only, the customer admin sends
Done looks like

The customer admin opens Monday with a reviewed health report, not a Slack thread with Unify. Failures carry owners, scopes carry rationale, and schema changes carry impact.

03The team
AI teammates2
MiraReads the Unify audit log, connected-app status and workflow inventory daily; assembles the weekly deployment health report and lands it in the admin channel each Monday.
TheoJoins workflow usage data to the production inventory, flags under-used scopes and dormant workflows, and links every schema change to the workflows that depend on it.
Human team5
  • Customer AdminOperations
  • IT leadIT
  • Economic buyerLeadership
  • Unify SuccessUnify
  • Data ownerData
04Connected stack
Workflow audit logSlackMicrosoft TeamsConnected app statusWorkflow usage dataUnify consoleOutlook
05What it returned
100%Workflow failures owner-assignedUp from team-level attribution at baseline
6Unused scopes flaggedSurfaced for IT review in the first cycle
45%Admin review time downVersus the prior weekly status routine
  • Day 0
    Co-ordinator sessionCustomer admin, IT lead and Unify Success agree the report scope, the admin channel destination and the first three answerable questions.
  • Day 7
    First weekly reportMira lands the first read-only health report in the admin channel; the customer admin corrects two ownership mappings and a workflow alias.
  • Day 14
    Read-only baseline liveTheo reconciles workflow usage to the inventory; six unused scopes and four dormant workflows are surfaced for the admin team to triage.
  • Day 21
    Approval-gated change notesSchema-change watch goes live; every schema change in a connected app is joined to dependent workflows and drafted into the report for the customer admin to approve.
  • Day 28
    ROI reviewSponsor signs off the three baseline metrics; the report becomes a recurring Monday artefact and the next admin team is queued for rollout.
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Each design-partner pilot starts the same way: one workflow, the minimum useful context, and a first ROI signal measured in days.

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