Unify · for property, asset and resident operations

The operating layer forreal estate.

Leasing, resident service, compliance and reporting all depend on context scattered across property systems. Unify connects the stack in a guided session, builds one working layer across your operations, then brings your first AI teammate online.

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01Why property work slows down

Property operations are scattered across systems.

PMS here. CRM there. Revenue tools, compliance portals, SharePoint folders, Teams threads, BI dashboards and Excel workbooks. Every handoff asks someone to work out what changed, who owns it, and what needs doing next.

Before Unify
Manual handoff board
Unresolved37
Leasing18 open handoffs
RealPageHubSpotOutlook
Broken handoffLead source, unit availability and follow-up live in different places.
High-intent prospects wait while teams reconcile status by hand.
Asset reporting4 conflicting reports
YardiCoStarPower BIExcel
Broken handoffMarket context, rent roll and BI outputs do not agree by default.
Variance notes and investor packs become a monthly manual exercise.
Compliance7 risks waiting
VantifySafeContractorSharePoint
Broken handoffRisk actions, contractor documents and evidence trails are split.
Exceptions get chased through email until someone remembers.
OperationsContext rebuilt daily
TeamsGoogle DriveSharePoint
Broken handoffDecisions happen in threads, files and meetings without a shared record.
The same context is rebuilt every time work crosses a team boundary.
02First, consolidate the context

Unify consolidates your operating context.

Assets, units, leases, residents, enquiries, compliance actions and documents stay in the tools your teams already use. Unify maps them into one queryable layer, so the context is available before anyone has to stitch it together by hand. If you already have Microsoft Fabric or a data lake, great — Unify can connect through it and fill the gaps from the apps around it.

Operations map
lakeexisting lake, warehouse, BI
MS FabricPower BI
assetproperties, regions, market context
RealPageCoStar
unitavailability, rents, status
RealPageYieldStar
enquiryleads, tours, applications
HubSpotSalesforce
riskcompliance actions, vendor issues
VantifySafeContractor
documentleases, asset packs, SOPs
SharePointGoogle Drive
personroles, scopes, approvals
OktaTeams
13 sources connected6 entity types184k records mappedAudit on
Live joined view
Fabric has rent-roll history, but live follow-up still lives in apps
ready to bridge
Vacant units with high-intent leads but no follow-up
18 open handoffs
Assets with compliance blockers before month-end reporting
7 risks surfaced
Where market rent diverges from live rent roll
4 assets flagged
Fabric-readyVersionedReversibleJoinableYour cloud
03Live guided property onboarding

Your property stack gets connected in a live guided session.

No week-long integration project before anyone sees value. We connect the core systems with your team in the room, confirm how the data fits together, and leave behind a working layer.

Step 1 · You

Live guided property setup

We sit with your team and connect the systems that matter first.

Connected RealPage
scoped to: properties, units, leads
read-only · confirmed by you
Step 2 · Together

We map the operating objects

Properties, units, leases, enquiries, residents, actions and documents are mapped together.

Suggested:
RealPage units ↔ HubSpot enquiries
Confirm? — yes
Step 3 · Together

We tidy the messy edges

Duplicate assets, stale unit codes, naming drift. We surface the short list — you make the calls, we apply them.

Resolved 142 duplicate enquiries
Aligned 3 unit status names
Archived 18 inactive folders
Step 4 · Connected

Your stack is one map

The operating layer is live. The audit log is on. Your first remit is ready to scope.

12 sources connected   operations map live   ready for work
04Your first AI teammate

Meet Sarah — your first AI teammate.

Sarah is one example of your first AI teammate: scoped to a specific remit, not a fixed template. Yours might start in leasing, compliance, reporting, resident service, or wherever the first workflow is slow. Once her remit is set, she gets her own browser, inbox, calendar and access.

RealPage — Unit AvailabilityHubSpot — EnquiriesVantify — Risk ActionsPower BI — Asset Pack+
10:42
Sarah · workstation
on a call · #cs-weekly
4 tabs open
2 drafts pending
Files
▤ unit-availability.csv
▤ compliance-actions.md
▤ asset-report-notes.txt
This morning
14 leads triaged
4 compliance risks flagged
1 asset note drafted
rpRealPage · Leasing    Live availability
Meet · screenshare10:42
Sarahusing this computer live
AssetLeadUnitStatus
Harbour YardMarcoB-1408Tour booked
NorthbankMeiA-0612No-show
Initech LoftsTomC-0902Application sent
Canal HousePriyaD-0310Ready
⌨ keystrokeUpdating Initech Lofts lead → "Application sent"
📞 voiceLive on Teams · "I have the unit mix ready"
✉ draftingTo: leasing@ · "Harbour Yard follow-up queued"
Sarah · AI teammate · own machine
Own browser sessions
Logged in as herself. Her cookies, her tabs, her history.
Own filesystem
A real workspace she reads, writes, and organizes like any teammate.
Own inbox + calendar
Sends, replies, schedules and follows up from her own accounts.
Voice + video calls
She joins Zoom, Teams, Meet — listens, speaks, takes action live.
she shows up where your team already works
Teams
Outlook
SharePoint
HubSpot
RealPage
Power BI
06Access, audit and approval

She has a scope. Like everyone else.

She isn't an admin user with the whole operation handed to her. She gets exactly what her remit needs — same access model your team uses, same audit, same one-click controls. Click anyone to see their world.

HubSpotleasing pipeline
RealPageavailability only
YieldStarread · pricing
Outlookown inbox
Teams#leasing-* channels
SharePointleasing folder
Vantifyflag only
Power BIdenied
07The remit — what makes this a hire, not a tool

She has a job description. Like everyone else.

The output of onboarding is a remit — the same thing you'd write before opening a req. Owner, scope, what done looks like. It's what makes her accountable, and lets you add, pause or change her remit as the work shifts.

Remit · v3
Leasing Operations/Property Operations
Filed by Unify·Approved by Priya Shah · Head of Technology·Reviewed quarterly
Hire
Sarah — one AI teammate, full-time equivalent.
Reports to
Marco Reyes, Leasing Manager. Dotted line to Mei (Asset Management) on NOI-impacting calls.
Owns
  • Daily lead triage — every high-intent enquiry matched to live availability
  • Leasing follow-up — one next step per prospect, queued before 9am
  • Asset notes — every call summarized, tagged, filed in SharePoint
  • Risk monitoring — flag no-shows, stalled applications and compliance blockers
Does not do
  • Pricing decisions — escalate to Mei
  • Lease redlines — escalate to Legal
  • Asset strategy — escalate to the property lead
Done looks like
High-intent leads stop leaking across your properties. Tour-to-application conversion up 8pts by Q4. Fewer stale units, cleaner asset reporting.
If it's not working
Change the remit, pause the teammate or reassign the work. Every permission can be adjusted without rebuilding the stack.Change remit
Signed —Priya ShahMar 14, 2026
08A Tuesday — Sarah's working day, end-to-end

She shows up. Like everyone else.

Here is what a normal Tuesday can look like once she is live. No prompts. No babysitting. Just the working day, end-to-end, with every action audited and every decision revertible.

07:42
inbox
Cleared 47 overnight leasing emails. Replied to 12, escalated 3 to Marco, archived the rest.
08:30
availability
Matched high-intent leads to live availability across 4 priority assets. Follow-ups queued by 9am.
09:30
standup
Joined the leasing standup. Took notes, posted action items to #leasing-weekly. Spoke twice.
10:42
PMS update
Marked Initech Lofts C-0902 'Application sent', logged the rationale, pinged Marco for sign-off.
15:48
flagged
Spotted four assets matching the no-show pattern. Posted to #leasing-watchlist.
17:30
wrap
End-of-day summary in #leasing-weekly. 14 tasks done, 2 carried forward to Wednesday.
Same hours your team works. Same tools. Same accountability.One of the team.
09What gets better over time

One hire becomes a team.

Start with Sarah, your first AI teammate for leasing ops. Then Marcus for compliance. Then Jules for asset reporting. Each new remit starts with the same guided onboarding discipline, and each new AI teammate inherits the wrappers, memory and access patterns already built.

Week 1
Sarah
Leasing Operations
First hire. Unify scopes the remit in onboarding. High-intent lead follow-up is live by Friday.
Week 6
Marcus
Compliance Follow-up
Ops saw the gain. Hire #2 chases contractor docs, flags risk, and keeps Vantify clean.
Quarter 2
Jules
Asset Reporting
Monthly packs, variance notes, rent-roll checks. Lives in SharePoint, Power BI and email.
Quarter 4
A team
Property operating layer
Multiple AI teammates, standing workflows, shared memory and one audit trail.
From one hireto a property operating team that compounds with every remit.
Get started

The first thing we'll do is listen.

Book a guided onboarding session. No deck. No demo. We'll learn your properties, your stack, and the workflow that's slow today — then propose a first remit you can sign or shelve.