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I run product marketing at a small SaaS company, and keeping tabs on competitors is always the job that loses. Someone checks their sites and pricing when there's time, which is never, so our battlecards go stale, we miss pricing changes for weeks, and we find out about launches from prospects on sales calls instead of our own research. It's all public information; the problem is that watching a dozen competitors every single day is relentless and dull.
Own competitive intelligence. Apps/channels: the web (competitor sites, pricing pages, changelogs, news), Airtable (a living battlecard, one row per competitor: features, pricing, positioning, sources), Slack #competitive (the running feed), Gmail (a weekly digest to the wider team).
Run a full sweep every morning, react to material changes as they happen, and send a digest every Friday. On each sweep:
1. Visit every competitor's site, pricing page, changelog and recent news, and diff each against the snapshot you keep.
2. When something changed, research it to understand what it actually is: a feature, a pricing move, a launch, funding, or just noise.
3. Update that competitor's row in the battlecard, dated and with a link to the source.
4. Post a short "what it means for us" note to #competitive covering what changed and the implication for sales or product.
Use judgment on what reaches a person: log routine changes quietly, post a take on notable ones, and for a genuinely strategic move, like a rival entering our core segment, draft a battlecard update and a suggested response and pull in the head of marketing, but never publish anything externally. Keep a snapshot per competitor so you only ever flag what's genuinely new.