Watching competitors is worth it daily — which is why it never gets done.
Keeping tabs on the competition was always someone’s side-of-desk job — checked when there was time, which was never. So the battlecards went stale, a rival’s pricing change went unnoticed for a month, and the team found out about a competitor’s launch from a prospect on a sales call instead of from their own research.
The information was all public; the problem was that watching it, every day, across a dozen competitors, is relentless and dull. It needed doing constantly to be worth anything, and that was exactly the kind of work that kept losing to whatever was on fire that week.
